Trustate Reviews
Trustate is best for estate planning firms of any size that want to systematize trust administration and reduce the operational chaos that often comes after…
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Review summary
Based on expert research and editorial evaluation
Trustate is best for estate planning firms of any size that want to systematize trust administration and reduce the operational chaos that often comes after a client passes.
Trustate is one of the more innovative tools in estate tech, but it serves a very specific niche. While most platforms focus on pre-death planning (intake, practice management, etc.), Trustate is designed primarily for the administration phase: asset inventory, distributions, and coordinating with beneficiaries. However, Trustate’s more recent addition of native drafting nicely rounds out its product lineup, adding immediate value and plugging nicely into its software platform.
Pros:
● Revenue Generation: Trustate turns administration work into a systematized, billable service rather than a loss leader or a discounted "extra" for clients.
● Client Satisfaction: Providing an organized, transparent process during a client family's hardest days builds loyalty and reduces beneficiary anxiety.
● Partner Time Recovery: Because the workflow is automated and tracked, a trained paralegal can manage most admin tasks independently.
Cons:
● Highly Specialized Service: If you don't actively manage trust administrations, this platform won't be relevant to your practice.
● Requires Planning: You need to define your firm’s specific administration workflow and input it into the system; it is not a "flip-of-the-switch" setup.
● New Service Model: For many firms, systematic administration is new. You’ll be learning the software and a new business model simultaneously.
● Opaque Pricing: Cost is typically matter-based, requiring a sales conversation to understand the exact impact on your margins based on volume.
Reasons for switching to Trustate:
You might consider Trustate if your firm handles estate planning drafting, trust funding, and estate administration and wants to systematize processes that are normally manual and error-prone. Its tools for tracking assets, managing distributions, and coordinating with beneficiaries save time and reduce mistakes compared with spreadsheets and email chains.
Trustate also includes a native AI drafting platform, which helps generate trust-related documents faster and more consistently, particularly valuable for complex or high-volume trusts. While it does not replace client intake or pre-death planning, it works best as part of a broader estate tech stack rather than as a standalone solution.
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Headquarters:
United States•
Product Name:
Trustate•
Product Tagline:
The trusted choice for trusts and estates professionals•
Product Pricing:
Matter-Based•
Security Compliance:
SOC 2 Type II•
Mobile Access:
Web-Based Platform•
Industry Recognitions:
WealthManagement.com 2023 Industry Awards Finalist, 9th Annual Startup of the Year Finalist•
Employees:
Any Size Firm•
Data Storage:
Cloud•
Documentation Available:
FAQ, Implementation Guides•
Support Available:
Email, Phone, Dedicated Support Team•